Houserules

Dear guests, Do you have any questions? 06 - 23 00 96 97

Welcome to the holiday home "Botterhaven Urk"

These house rules outline how we expect you to treat the holiday home and its inventory. We've established a few rules, and we hope you'll agree with them. By adhering to them, you'll help us continue to provide the best possible service to you and other guests. These house rules are intended to ensure you have a pleasant and trouble-free stay.

We ask that you adhere to the house rules below. We wish you a pleasant stay!

CHECK-IN:

Check-in is from 3:00 PM and check-out is by 10:00 AM. You'll find a key safe to the left of the front door. This contains the house key to the front door and the parking pass for one car.

You will receive the code for the key safe on the day of arrival.

NB !

Parking: The holiday home is located in the blue zone of old Urk. This means you may park for a maximum of 3 hours with a blue parking disc behind your windshield. An exception applies to one car per house ; it may be parked permanently in the parking spaces provided you have the blue parking pass behind your windshield. You can find the parking pass in the key safe next to the front door. The parking pass is different from the parking disc.

2. Please dispose of your waste in the designated gray container. Please use closed garbage bags. Paper and cardboard can be placed in the blue container.

3. Always use the linens provided on the beds upon arrival. Failure to do so may result in a cleaning fee for pillows, duvets, and mattresses.

4. Bed linen rental is required. The cost is €10 per set. Bath towels can be rented for €4.00 per set of three.

All beds have single mattresses and duvets. You are required to make the beds! Upon departure, you must take them down and neatly place everything in the hallway downstairs. Please be sure to remove one fitted sheet from the mattress, as there is also a fitted sheet on the mattress, so you must leave this one there!

5. The oven, refrigerator, freezer and dishwasher must be left clean and empty by the tenant.

6. All dishes must be washed upon departure. We also ask that you empty the dishwasher and put everything back in the cupboards.

7. Don't forget to put away or take with you any food you brought with you.

Rules of life:

9. SMOKING is PROHIBITED in the holiday home. If you smoke in the garden, please dispose of your cigarette butts in the ashtray provided outside.

10. Damage? Please inform us as soon as possible if you are missing any items from the inventory. Let us know if you need assistance. Our phone number is 06 23 00 96 97. This way, we can quickly resolve any issues. We are also available to answer any questions about the house, outings, or other matters.

11. No one will intentionally damage anything in the property. However, it can happen to anyone that something breaks. We would greatly appreciate it if you reported any damage to us promptly, so we don't discover it until after your departure. The house is inspected for defects and missing items before new guests arrive, because they too should be able to enjoy a comfortable holiday. Tenants are liable for any damage caused by themselves, their co-tenants, or guests. Costs for this damage will be deducted from the deposit. If everything is in order, we will transfer the deposit to you.

12. The owner is not responsible for accidents in or outside the holiday home. The tenant is liable for all loss and/or damage to the holiday home, the garden, and the furnishings (interior and exterior) if this is the result of actions or negligence by you or by third parties present in the house with your permission.

13. The house is located in the historic center of Urk. We kindly ask that you respect the neighbors' peace and quiet between 11 p.m. and 9 a.m.

14. Loud (bachelor) parties are not allowed.

15. The house should be clean and tidy upon arrival. If this is not the case, you must report this to the landlord immediately.

16. The property is not rented to young people or groups of young people. It is only rented to those aged 21 or over.

17. Pets are not allowed.

18. No more than 8 (+1 baby) persons may stay in the holiday home.

19. If, at a later date, additional persons arrive to stay in the property without the landlord's knowledge, an immediate charge of 10% of the rental price per additional person will be incurred, which will be deducted from the security deposit if necessary.

20. As owner/landlord, we reserve the right to enter or allow others to enter the rented spaces during your stay and upon our request for inspection and urgent maintenance work.

Kind regards,

Team Holiday Home "Botterhaven Urk"

(+31) (0)6 2300 96 97

info@botterhavenurk.nl

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