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Cancellation conditions

Cancellation policy:

Rebooking: The tenant may change the dates of your booking up to 3 months before arrival. We only charge the administration costs of € 25,-

Cancellation by the tenant:

Any cancellation must be reported to the landlord by email and is only valid after confirmation from the landlord.

If you cancel more than 30 days before arrival, the cancellation will be free of charge.

In case of cancellation within 30 days prior to arrival: 25% of the booking costs will be charged.

In case of cancellation within 14 days prior to arrival: 50% of the booking costs will be charged.

In case of cancellation within 7 days prior to arrival: 75% of the booking costs will be charged.

If the tenant does not use the holiday home or leaves it before the end of the rental period, no refund will be made.

Cancellation by the landlord:

If the landlord has to cancel a rental agreement due to unforeseen circumstances, the tenant will be notified immediately and a refund of the amount paid will be made.

If you have any questions, please feel free to contact us:

info@botterhavenurk.nl or 06 - 2300 96 97